Transfer time: Deposit orders will be processed between 08:00 - 22:00.
Orders generated during working hours will be transferred in 30 minutes;
The rest would be verified and transferred during working hours.
Canceled deposit order: Deposit order will automatically be canceled if no actual deposit is received in 48 hours.
Wrong deposit order info: Please make sure your transfer information (such as name/ID number/Bank account etc) is the same as deposit order.
Deposit via other's bank account: If the name of deposit order doesn't match your real-name identity, ViaBTC will contact you and initiate a refund to the original account.
Alipay transfer: Sorry, Alipay is not yet available in ViaBTC.